Make sure the camera is within a strong range of your router. During setup, connect your phone to the same 2.4GHz or 5GHz Wi-Fi network supported by your model, then restart the camera and router if the connection remains unstable.

Check that your phone has a stable internet connection, the camera is powered on, and the XPAI app is up to date. Close and reopen the app, then try live view again.

Adjust the motion sensitivity and detection area. Reflections, moving shadows, bright lights, and pets can trigger alerts. Fine-tune the settings until they match your space.

Allow notifications for the XPAI app, disable battery restrictions, and check that motion alerts are enabled for the camera. A weak Wi-Fi or cellular connection can also delay notifications.

Power off the camera before reinserting the card. Confirm that the card is compatible and formatted in the app. If recording is set to event-only, footage will appear only when an event is detected.

Keep the phone and camera close to the router, increase screen brightness, and hold the QR code at the recommended distance. Check whether your model uses 2.4GHz, 5GHz, or both before starting setup.

Open the XPAI app, select your camera, open device sharing, and invite a trusted user with their account email. The invited user can accept the request in the app.