Setup can fail, the camera may go offline often, or a weak signal may cause disconnections. Keep the camera near your router during setup and use a strong supported 2.4GHz or 5GHz connection.

Check your phone connection, camera power, and app version, then reopen the app and try again.

Reflections, moving shadows, bright lights, and pets can trigger alerts. Adjust motion sensitivity and detection areas in the app.

Allow app notifications, disable battery restrictions, and confirm motion alerts are enabled.

Power off the camera before reinserting the card. Confirm compatibility and format the card in the app.

Keep your phone and camera close to the router, check the QR code brightness, and confirm whether your model uses 2.4GHz, 5GHz, or both.

Open the XPAI app, select your camera, and use the device-sharing option to invite a trusted user. Follow the in-app instructions to complete the invitation.